1. Introduction

At Jumplinkflow ("we", "our", "us"), your privacy is paramount. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit jumplinkflow.cfd or use our concierge booking services for boutique hotels in Malta.

2. Information We Collect

We collect information you voluntarily provide when making an inquiry, booking, or contacting our concierge team. This may include:

• Full name, email address, and phone number
• Travel dates, hotel preferences, and accommodation requirements
• Special requests relating to celebrations, dietary needs, or accessibility
• Billing information processed securely via our payment partners
• Technical data such as IP address, browser type, and pages visited

3. How We Use Your Information

Your information is used solely to deliver the curated experience you expect from Jumplinkflow:

• To respond to inquiries within our 24-hour concierge commitment
• To arrange reservations, transfers, and bespoke services on your behalf
• To share relevant offers from our partner hotels (only with your consent)
• To improve our website experience and service quality
• To comply with legal obligations and prevent fraud

4. Sharing Your Information

We share your details only with the boutique hotel partner you have selected and, where applicable, with trusted service providers (private drivers, yacht operators, restaurant partners) required to fulfil your booking. We never sell or rent your personal information to third parties.

5. Data Security

We employ industry-standard encryption, secure servers, and strict access controls to protect your data. While no online transmission is entirely without risk, we continually review and update our safeguards.

6. Cookies

Our website uses cookies to enhance navigation, remember preferences, and analyse site traffic. You can disable cookies in your browser settings, though some features may not function as intended.

7. Your Rights

Under GDPR and applicable Maltese data protection law, you have the right to access, correct, export, or delete your personal data. To exercise any of these rights, email [email protected].

8. Data Retention

We retain your information only for as long as necessary to provide our services and meet legal obligations. Inquiry data is typically held for 24 months from last contact.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be highlighted on this page with a revised effective date.

10. Contact Us

For any privacy-related questions, please reach our Data Protection Officer at:

Jumplinkflow
Valletta, Malta
Email: [email protected]
Phone: +356 2000 0000