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Terms & Conditions

Last updated: January 2026

1. Agreement

By accessing jumplinkflow.cfd or engaging our concierge services, you agree to these Terms & Conditions. Please read them carefully before submitting an inquiry or making a reservation.

2. Our Service

Jumplinkflow is a travel atelier specialising in boutique hotel bookings across Malta. We curate, recommend, and arrange reservations with independent hotel partners. All accommodation contracts are concluded directly between you and the chosen hotel; Jumplinkflow acts as an intermediary and concierge.

3. Bookings & Reservations

  • Inquiries are confirmed once the partner hotel acknowledges availability and you approve the terms.
  • All rates are quoted in Euro (€) and include applicable Maltese VAT unless stated otherwise.
  • A deposit or full payment may be required at the time of booking, as specified by the individual hotel.
  • Prices and availability are subject to change until your reservation is confirmed in writing.

4. Cancellations & Refunds

Cancellation policies vary by property. The specific terms applicable to your stay will be communicated in writing before payment. In general:

  • Free cancellation is typically offered up to 14 days before arrival on flexible rates.
  • Non-refundable rates and peak-season bookings may carry stricter conditions.
  • No-shows and early departures are generally charged in full.
  • Refunds are processed via the original payment method within 14 business days of approval.

5. Guest Conduct

Guests are expected to respect each hotel's house rules, including noise, smoking, and dress-code policies. Damage to property or disruptive behaviour may result in additional charges or early termination of the stay at the hotel's discretion.

6. Travel Documents & Insurance

It is your responsibility to ensure that you hold valid passports, visas, and any required health documentation for travel to Malta. We strongly recommend comprehensive travel insurance covering cancellation, medical, and personal liability.

7. Pricing & Accuracy

We take great care to ensure accuracy across our website, but occasional errors may occur in rates, descriptions, or imagery. Jumplinkflow reserves the right to correct errors and to decline or cancel bookings made at incorrect prices, with a full refund offered.

8. Limitation of Liability

Jumplinkflow acts as a booking agent. While we select partners of the highest calibre, we are not liable for:

  • Loss, injury, delay, or damage arising from the services of third-party providers
  • Force majeure events including strikes, weather, or political disruption
  • Personal belongings lost or damaged during your stay

9. Intellectual Property

All content on jumplinkflow.cfd — imagery, copy, logos, and design — is the property of Jumplinkflow or its licensors and is protected by copyright. Reproduction without written permission is prohibited.

10. Governing Law

These Terms are governed by the laws of Malta. Any dispute arising from or relating to our services shall be subject to the exclusive jurisdiction of the Maltese courts.

11. Changes to These Terms

We may amend these Terms from time to time. The current version will always be published on this page with its effective date.

12. Contact

For booking queries or questions regarding these Terms, please contact us:

Jumplinkflow
Valletta, Malta
Email: [email protected]
Phone: +356 2000 0000

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